Are you the owner of this business?
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Genuine, explains things well, and works very hard to help you, would recommend.
This firm is full of lies. They are happy to take your money and disappear 5 days before your trial date. The lawyer will tell you to pay a big retainer for trial and then send a doctor note stating they are on medical leave indefinitely. And leave you high and dry. Would recommend you stay as far clear of this firm as possible.
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.