Mario's Original Barber Shop

Very disappointed with the service here. Went here to get my first ever hot towel shave after growing a beard for the past 3 years, and the experience was terrible. It was not until after the shave that the barber let me know that they didn't have hot towels (it was my first time so I wasn't sure when it was supposed to go on). Regardless, he still charged me for a hot towel shave even though I didn't get the hot or cold towel. My face feels terrible. Absolutely unacceptable. The ethical thing t

One star is gener...

One star is generous for the work they produce. My boyfriend and his friend went to Mario's barbershop for haircuts but they weren't expecting Edward scissor hands to be behind the chair. My boyfriend asked for a 0 to 1 fade on the side but his "stylist" spoke little English and decided giving him a one on the sides and felt EXTREMELY uneven edges would be good enough (he had holes by his ears). My boyfriends friend stylist has no appreciation for a client in his chair, instead of washing his hair to remove the product he told him if the spray bottle didn't wash the product out he'd tell him to leave and come back with clean hair. Not only did he receive poor customer service, the barber also straight razored the back of his neck without putting the appropriate product to prevent ingrowns. It's hair school 101 to appreciate clients and give them what they ask for. As a stylist I am actually disgusted by this behaviour and it really puts a bad name on my industry. I am ashamed and embarrassed that they can call this place a barbershop. Do the city of Edmonton a favour and close your doors now. It's safe to say I would not recommend this place to even my worst enemy.

Came here from Va...

Came here from Vancouver and of all my experiences at a black barber shop; Mario killed it! Absolutely. Killed it. Razors and blades all felt like butter because he keeps everything fresh. Friendly approach, talkative and respectful. Super quick and super fresh with all the goodies a spa would have. If you're coming to this city.....this is THE spot!

Jekyll and Hyde

I have had two haircuts at Mario’s Original Barbershop in Edmonton. The first haircut was one of the best haircuts I have ever had; the second was probably the worst. The first haircut was done by Mario, the second was not. It seemed obvious that the person who cut my hair the second time had not received any professional training. Mario came over a couple times and would show him how to cut my hair. At the end of my haircut, my bangs were twice as long on one side as they were on the other (it was supposed to be straight), the neckline was crooked, and he cut a chunk of hair out of the back of my head. When I arrived home, my wife pointed out how horrible the back of my head was so I phoned and said I would be coming back to get my hair re-cut. Good thing I got the longest attachment used on the sides and back the first time because Mario had to cut my hair to less than half the length I asked for in order to even everything out, and that chunk of hair at the back of my head that was still slightly visible after his fix. I cannot believe that Mario a) treated his barber shop like a classroom b) did not come over at the end of my haircut and check on the haircut c) made me pay for that haircut and d) let me walk out of his shop with that haircut. If you want a great haircut, get one from Mario, if you want a horrible hack job that may require two trips to end up with something you did not want, let the other guy do it.