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Dont got to that photographer. Im trying to get my passport done, the application was denied coz the passport photo wasnt right n this happened twice.. so do not waste time!!!
Over priced and snobby service.
Business Reply February 22, 2018
Hi I'm Chris, the GM of Cranbrook Photo. Customer service is paramount to us as a store. Please could give me more details as to why you were unhappy with our service and I will do what I can to make things right. Please call me on 250 4895336
I'd like to say from the start that I've no affiliation with this company. I'd not been to Cranbrook Photo for a couple of years, and I kick myself for that. I wandered in looking for a tripod mount and to ask a few questions. I couldn't have found a more helpful bunch of people. I was there about 30 minutes and could have happily stayed longer. They answered a number of other questions that I had, and couldn't do enough for me. They had the part I needed, and suggested some solutions to other problems I was having. I've never been to a place with such good customer service as they make you feel as if you are the only important person in the store. You can probably tell I'll be going back again in the future.
Chris Pullen did a fantastic job of repairing my daughter's wedding pictures. He made the shadows and closed eyes disappear.
At last a company in Cranbrook that can offer a full top quality commercial service!. Great product shots which have transformed my website . Thanks :-)
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