There is a pandemic going on. We are stuck at home, consuming more, and unable to use our own shopping bags so naturally we are going to have a little more waste than usual. I am sorry if our bin was a little heavy, but could you not have taken at least one bag? Sorry I wasnt brave enough to buy an extra pickup sticker. if you have back problems or are just too weak to pick up a few extra pounds once in a while, perhaps you should get out of the essential service industry. My hero. Not.
They have an absurd policy of not taking a garbage bin if it weighs more than 44lbs. My 11 year old daughter can lift more than that. They have left our bin three times when it has been 1 or 2 lbs over the limit. They do not answer their phone (we have tried calling on a number of occasions to complain) and they do not have any voicemail facility or even a website with email address. You would have thought our council would replace them but I guess procurement dept. is not doing due diligence