Serving Victoria and South Vancouver Island, Reliant Refrigeration and Heat Pumps is a full-service HVAC company to ensure optimal comfort for your home or business. We offer a variety of brand name heating and cooling products, along with our knowledgeable and reliable service. From energy-efficient heat pumps for the home to coolers and display cases for commercial spaces, count on our exceptional workmanship for a comfortable environment year-round. Call Reliant Refrigeration today!more...See more text
This company charges $95 per hour which is a reasonable rate but what they do not tell you until you get your bill is that they also charge you $95 an hour for driving to and from your residence. I do not think this is fair practice.
Thank you for your feedback. I am sorry to hear you were unhappy with your invoice. Yes, we do charge drive time, one way, for service calls, which is an industry standard in all trades, including HVAC, plumbers and electricians. Some companies build it into their hourly rate, however, we choose to keep our hourly rate as low as possible for better overall savings for our customers.
By JunePaulovich
December 11, 2014
Mark at Reliant R...
Mark at Reliant Refrigeration installed our Trane heat pump when we built our house. He was very knowledgeable and gave excellent service. We will use him again with our next house build! Faye Hjort
