We have been serving satisfied heat pump customers in Victoria for over 20 years, and will be here to look after you for many years to come. We are the only premier dealer for Lennox in Victoria, BC. A heat pump is an all-in-one cooling and heating system. During summer months, it works like an air conditioner. It extracts heat from inside your home and transfers it to the outdoor air. When the weather's cooler, it does the exact opposite, taking heat from outside and moving it inside. For optimal comfort and efficiency, a Lennox heat pump can be combined with a gas furnace in one dual-fuel system.more...See more text
I purchased a house with a heat pump (still under warranty) and a service agreement with Triple C. The heat pump was not working properly - no air cond and only running on backup heat. The tech was very rude and told me it was working fine and it wasn't until I took him to see that the outdoor unit wasn't even spinning that he agreed there was a problem. Despite being warranty work he charged me $400 and the unit still isn't working correctly. I would stay away from this company.
I called Triple C to come do a checkup on my heat pump when i bought my house. They were prompt, polite and got the job done quickly. They even let me know that to keep my warranty that I had to have the Heat Pump looked at once a year, which I didn't know, so they will call me back now every year to remind me to have it serviced and change the filter. They even came out to Mill Bay for me at no extra charge. Thanks guys!
