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My husband and I were very impressed by Steves’ professionalism, product knowledge, friendly and courteous service, not only on our first visit, but every visit these past six years!! We have never bought anything with such great follow up service. We highly recommend PEI Hearing Consultants to everyone who even suspects they are not hearing as well as they used to; book a hearing test and then see what Steve can do for you! It is amazing how much more enjoyable life is, when you can hear well.
I had hearing aids from another company prior to going to PEI Hearing Consultants and the experience with this company has been absolutely outstanding in every way. Many touch points to ensure my new aids were working properly! Timely appointments but most importantly is the kindness and professional care provided. Highly recommend this company. Hearings are top notch! Thank you
After spending years in denial about my hearing loss, I went to P.E.I. Hearing Consultants for a test. I was delighted with the friendly and couteous service I received from Steve and Katie. I work in the media so hearing is important to my job. For years I relied on my tape recorder to pick up the things that I missed. My hearing aids have changed my life because I'm able to hear it right the first time. It has allowed me to do a better job, with fewer mistakes. Thanks so much :)
From the initial visit, I was very pleased with the professionalism and friendness of both Steve and Katie. The part that serves you well, is when you run into a problem with the hearing aids, you can pop in and they have you sorted with solutions and advice. I recommend this business highly.
I just wanted to highlight the professional and courteous service that I received during my recent visits. From the moment you are greeted by a friendly face at reception until you’re finished for the day it is a great experience. Steve and Katie are both very friendly and knowledgeable and will thoroughly explain your options to make sure you get the best technology for your situation. Recommended without reservation.
having worn hearing aids for many years - this was by far the best experience i have ever had in choosing new ones. In the past i have been presented with one type of hearing aid been given a bill and sent on my way. Steve went out of his way to ensure that i had the best possible aids for my loss in trying a few different types, never once was a pressured to buy any one in particular he left the choice to me on what best suited my needs. I would defiantly recommend this office to anyone.
My experience with PEI Hearing Consultants was excellent. Stephen was patient and explained everything I needed to know. There was no pressure whether to purchase a pair of hearing aids or which type to buy, he left the decision up to me. I would highly recommend them
I was very pleased with the service I received from PEI Hearing Consultants; facilities were well kept and service was performed in a very timely manner. Explanations were helpful to understanding what I could expect from my hearing aids. I would definitely use this merchant again and would have no hesitation recommending them to others.
I am very, very grateful for your persistence in finding a solution for my hearing problem. The hearing aid sits securely in my ear in a position that gives good reception to optimize the capacity of “the little computer” dangling on the outside of my ear lobe!!!! Wow! many thanks for your professional expertise and care!
Steven Wong and his assistant Katie are always pleasant, friendly and professional to deal with. After suddenly losing most of my hearing, I had withdrawn from most social activities. The new hearing aids he fitted me with, the Phonak CROS II, allowed me to regain my social life again, including being in large noisy groups and being able to hear the people I was talking with. I am amazed at how well I can manage in the busy,loud situations which would have devastated me three months earlier.
Stephen and his lovely assistant were always respectful and courteous and made us welcome. Every effort was made to select the best hearing aids for my husband, and, the best is what we came away with. We feel we can always come into the office with any questions and will always be treated like we matter, even though the business of the hearing aids is done for now. Adjustments, device problems and battery needs will always be handled by this office and we wouldn't go anywhere else!
Over 20 years of experiencing the ravages of Menieres has left me with mono hearing. An unsuccessful experience using a hearing aid 10 years ago made me suspicious of the usefulness of these devices for my situation. However technology has advanced since those days and Steve tempted me to give hearing aids one more try- and I am glad I did! The cross over system I trialed effected instant changes- I realized I had been talking too loudly; no more need to jockey so I was on the ‘right’ side to he
I got my hearing aid about a month and a half ago and it has made a huge difference in my life. Steve and Katie were very helpful with something that I didn't even know would make that much difference. Steve worked hard to find the most specific hearing aid for my lifestyle. Over the next few weeks, Steve adjusted it to fit my needs. I hear sounds and words clearer and I am now able to hear all of conversations and enjoy everyday things a lot more. D. Scott
A great experience! I have been wearing hearing aids for approximately 15 years with only moderate success. Steve was able to find the right solution for my hearing loss while explaining what he was recommending in a way that a lay person could understand. Katie's friendly and professional approach was most welcome and made me feel very much at ease. I would highly recommend this service over any other like service I have used in Charlottetown!
I was very impressed with PEI Hearing Consultants right from the moment I met Katie at the counter to the work that Steve did. Katie was so friendly and made you fell at ease. Steve welcomed you and explained every thing he was doing and why. He made you very comfortable in the whole process. I will highly recommend them to any one that may need this service.
Professional, courteous service, best that I have received on PEI. Steve prescribed an excellent product and fine tuned it to my particular needs. His goal was my complete satisfaction.
Was referred by a friend to try out the PEI Hearing Consultants for my Mom and could not believe the excellent service and quality of their product. They take the time with the person to review and follow through the patient's new journey of being able to hear again. Both my Mom and I are very pleased with their services and quality of the products and we would highly recommend them for anyone having hearing issues!
Great Service, Great Staff, Great Quality
Very encouraging, worked to see what the issues were and helped with my limited mobility to make it easier to put the hearing aid in.
My mother has had hearing aids for 5 years but has had difficulties with them. Her ENT physician suggested a second opinion so she saw Steve at PEI Hearing Consultants. He tested her hearing, described her type of hearing loss and how he could help her. She was delighted with his detailed explanations and sincere interest and care. Steve fitted her for new hearing aids and she says she doesn't know they're in and can hear so much better especially with the Bluetooth capabilities for watching TV.
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