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My experience with LA Collection was emotionally exhausting. The rude behavior of staff I can only assume from exhaustion over Covid rules and regulations was terrible. I was not the booking mother as step mom booked the appointment and I didn't get a memo on rules so I asked a question and was immediately called rude and was instantly approached with hostility. I was asking as each place had a different set of rules and truly wanted yo know but at this point I was a crying mess and left
Zero stars!!!! We were looking for a dress and the lady was SUPER RUDE. Basically kicked us out because there it was “20 minutes till closing.” DIDNT offer to help us but told us to come back another time. I walked out of the store right there and she proceeded to tell us we were welcome to “browse” but i felt we were already unwelcome so we left. I will definitely not go back and will never recommend any friends or family to this establishment.
Has the biggest collection of bridal and formal dresses. The Sales Associates here are super accommodating contrary to other reviews that are being bribed by jealous competitors. You must call and book your appointment.
Business Reply April 25, 2019
Thank you much for your 5 Star Review! We appreciate your kind words and the time you took to post. Have a wonderful day! LA Collection Team
Business Reply April 25, 2019
Thank you much for your 5 Star Review! We appreciate your kind words and the time you took to post. Have a wonderful day! LA Collection Team
Greatest experience I have ever had at a bridal shop! My daughter was so pleased with her grad dress. The staff were so helpful and very friendly!! I will be going back for sure.
Business Reply April 25, 2019
Wow thank you very much for your amazing 5 Star Review! We are truly touched that you took the time to leave such positive feedback, and thrilled that you had a great experience. Thank you, LA Collection Team
disorganized, waited so long to try on one dress
Business Reply April 25, 2019
Sorry to hear you had to wait to try on a dress. It does happen on very busy days that there might be a bit of a wait. We always do our best to take care of everyone with the highest level of customer service. For future reference, you may book an appointment by calling the store. Thank you, LA Collection Team
Each style of dress in their show room comes in one size, 99% of them being for petit women. Trying on bridesmaid dresses my poor sister was in tears, nothing fit her. She found one dress. That's it. She is by no means a large woman. I am very disappointed in this store. My sister was humiliated. The ladies were great and helpful, but not a lot they can do when the selection it terrible.
Business Reply April 25, 2019
Hello! Sorry to hear your sister had a negative experience. We do have many dresses in the size 10-26 range and a wide variety of styles compared to other stores. We will take your feedback into consideration and to always make sure clients know what is available. Thank you, LA Collection Team
I had an amazing experience at LA Collection this year. I have a lot of body image issues, making it hard to go shopping, or even enjoy it. The women at LA Collection made me feel special, and helped me find the perfect dress for my graduation. They were extremely patient, and special praise goes to the alterations woman for being so resourceful and kind, making sure my dress was exactly to my liking. I would definitely go back, and always recommend LA Collection to anyone who asks.
Business Reply April 25, 2019
Hello! Thank you so much for your amazing 5 Star Review! It is wonderful to hear of your positive experience. We agree that our staff and seamstresses are incredible! Thank you, LA Collection Team
My experience @la collections was amazing . I remember last summer driving past & seeing this dress shine in the window. I made my mom stop and take me into the store, even though she could barely walk as she just had surgery. I tried on this dress. I looked in the mirror and it was the one. We ended up buying it. Everyone working there was so friendly. At my dress fitting, I noticed that they made everyone feel like a princess, complimenting them and making them so excited for their big day!
Business Reply April 25, 2019
Thank you so much for your amazing 5 Star Review! We are thrilled that you had such a wonderful experience and took the time to write a review. Thank you, LA Collection
Everytime I come in to the store I feel happy. It is clean and spacious and has so many beautiful gowns to choose from! The change rooms are huge and the sales staff are always eager to help and are knowledgable! Always a top rate experience!
I loved LA! The staff were all very friendly and professional, I never felt uncomfortable or pressured. There were so many choices and such a large selection of sizes of styles! The store is huge and very pretty and clean! I would recommend tgis location to all my friends a family!
I had bought my grad dress from la collection in 2013 and had a great experience! The selection was best in town and the consultants were great with helping me find the perfect dress! Once purchased my grad dress came in and I had it altered perfectly to fit my requests! They did an amazing job and it fit like a glove! I would defiantly recommend this store to anyone and will for sure be coming back next time I need a gown!
I had the pleasure of purchasing my grad dress for 2013 at LA Collections. It was the first store I had tried on dresses at, and it was an excellent experience! The minute I walked in I was taken cared of; the consultant was extremely friendly and asked me extremely helpful questions regarding the specifications I had in mind. I fell in love with my dress the moment I put it on, and everyone at the store made me feel so welcome and really let me take my time, so it wasn't a hard choice when I decided to purchase it. I loved my dress so much, and I had a great experience shopping at LA Collections!
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