I drove across town to get a new battery. I get there 45 minutes before closing time and the door is locked. There is a guy behind the counter. He doesn’t acknowledge me at all. There is no way they are getting my business.
Brent a d staff are the best. I took my mom's scooter to them today to repair to give to a cancer patient that ould use it and after that it was to be given to ca certain care. I had just lost my wife to ca certain days before . They were busy a d said it would be done next week but that same afternoon they said it was ready. When I asked how u have it was they said it was no charge. Makes you realize that there still are some great and fantastic people around. Brett you are awesome.
i cant speak for kavasavi's experience, but from my dealing with The Battery Man when swapping out a dead APC UPS pack, i have to say that i was very impressed with their customer service, product selection and prices. Not only did they stock hard to find batteries, their prices were very competitive and ALOT cheaper than dealing with the OEM stuff. keep in mind kavasavi that the retailer is not responsible for products that fail due to manufactures defects or enviromental issues.
They are really bad in their customer service. They sell very poor quality products. The owner is very rude when you go with a problem. Whatever you buy will break in few months, and they don't care about it and will not take time to talk to you. Once, I went with a broken product (within couple of months of purchase), he said 'you must have broken it' and he tried to sell me a new one. I hated their products and services. I will never ever go to them
As the owner and manager of The Battery Man for over 25 years I question the validity of your comments. We pride ourselves in our customer service, product quality, and value. Customer complaints and problems are dealt with fairly and honestly. If you have issue please bring it to my attention. Your blanket slander is without merit and it sounds like you might just be a competitor grasping at market share.
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