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I love the restaurant, it's been a favorite of mine for many years. The manager is usually quite polite to me and my guests. The service may be rushed at times, and it may be difficult to get in, but in my experience the wait is usually worth it. The food is always warm and well done. I definitely recommend the chicken in white wine sauce.
The service was horrific! Our waitress could not recommend any dishes, she hovered annoyingly until our food arrived at which point we literally didn't see her again. In between courses, we were forced to go into the restaurant to get our own clean utensils and side plates as well as our bill at the end of the evening. The calimari and seafood dish were covered in what seemed to be some a sort of balsamic 'gravy', the veal parm and penne were dry and the salads were bland. However, the pizzas were very good and so was the cornish hen. We would not go back and would not recommend this restaurant to anyone.
Terrible service. Waiter was rushing us.... Food was very disappointing. Atmosphere is alright but extremely noisy. They need to improve on customer service.
Overall, the restaurant has potential, but the service needs to be retrained.
WE HAVE BEEN GOING TO ROCCO'S FOR MANY YEARS MOST OF TIME ON SATURDAY NIGHT WE MAKE RESERVATIONS AS IT IS VERY BUSY AND WE SOMETIMES BRING FAMILY OR FRIENDS WITH US WE FIRST WENT TO ROCCOS QUEENSWAY LOCATION YEARS AGO BUT IT WAS CLOSED ON SUNDAY I BELIEVE WE MET THE OWNER WHO TOLD US OF THE ISLINGTON LOCATION WE HAD EXCELLENT SERVICE SINCE THEN FROM THE GREETING AT THE FRONT DOOR (DONNA) WAITING STAFF HAVE ALWAYS TREATED US WELL ABOVE HIGHER END RESTAURANTS AND THE STAFF THAT PREPARES AND COOKS THE FOOD I CAN ONLY SAY I WISH THEY COOK FOR ME EVERY DAY AND FINALLY THE MANAGEMENT OF THE PLUM TOMATO DENNIS THE MANAGER HAS BEEN TOP NOTCH WITH US HE HAS RECOMMENDED US TO THE OAKVILLE LOCATION WHEN IT FIRST OPEN WE TRIED IT BUT WE LIKE THE ISLINGTON LOCATION LAYOUT,STAFF AND FOOD THE ONLY NEGATIVE IS THE CHAIRS MAYBE I AM GETTING OLDER AND THEY SEEM TO BE GETTING HARDER THANK-YOU ROCCO FOR A GREAT EATING ENJOYMENT P.S. HOW DID I KNOW IT WAS YOU WHO RECOMMENDED THE ISLINGTON LOCATION YOUR CAR PLATES!
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