Thames Auto and Toy Store
2.5/5
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4009 Westchester Bourne, London, ON N0L 1B0
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Ratings & Reviews - Thames Auto and Toy Store

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2.5/5
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    kath5918
    By

    Absolutely wonderful people and fantastic experience. They have made sure everything is as is should be and that I am happy! I would recommend to anyone who asks, thank you thank you thank you.

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    afac2025
    By

    Cars look presentable but all drive like dog crap, they all have a lot of underlying mechanical issues. Youll find out on a test drive like I did. The owner has more money than brains. Extremely rude, zero professionalism. He 100 percent will scam you as he did to other customers I didnt believe the reviews until now take your business else where If i could give them a 0 star I would. Their in house mechanic is not even licensed so that says a lot as well. Save your time and money buy elsewhere.

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    knoo9347
    By

    The worst car dealership. I’m pretty sure the “mechanics” have no idea what they are doing, they caused more issues then fixed.

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    User602834
    By

    Well I bought a lot of vehicles in my life and let me tell you Dana and his wife Nichole are just the greatest. We p0urchased a Ram truck and it is everything they said it was, just perfect. they made sure we were happy in every way before leaving with our truck. Just great people to deal with thanks again I would recommend there dealership to anyone. They made sure it had new brakes and runs like a new truck. Paul & Gerrie

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    hope8298
    By

    My wife and I were on the Lot on a Sunday to look around and see what they had to offer when the owner pulls in. At first he seemed pretty decent telling me about how he acquires the cars etc, then proceeded to tell me about how great his Lubrico Warranty is and how it has helped a few people. When I made the comment to him that warranties are where the money is made ( having been in sales for over 30 years I speak from experience ) the guy freaks out and swears at me. STAY AWAY !! zero stars..

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    cour7052
    By

    If you purchase something, you better hope you don’t have any problems with it. You won’t get far with them once you leave the lot. After my Dads boat purchase, I would NOT recommend this place at all. Our Boat did not work the first time it went into the water, and we asked for help with it the next day and long story short....we ended up with repair bill that we had to pay for from a boat dealership. AVOID THIS PLACE PERIOD! Give someone else your business who stands behind items they sell!

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    danc7683
    By

    Just bought my car Saturday had some small issues and the owner has been very good to me and has been taking car of the issues would highly recommend checking this place out plenty of beautiful cars out there

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    saee7548
    By

    Such an awful experience. I was very surprised with the terrible service the owner provided, as he seemed to be a very nice man in the beginning. I test drove the car, and decided not to go with it due to many reasons (the car was scratched in so many areas, and It looked awful). When I told the owner that I won’t purchase the car, he yelled and asked us to “get the fuck out of here” as we are “a waste of time”. The owner of the place shows no professionalism what so ever.

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