Service quality and cost always are in the same direction. While large corporations is able to secure sufficient resources to acquire quality services, small businesses are having difficulties in searching for the same quality of services yet within their budgets. Some small businesses have no option but to rely on services from non-certified individuals who do not receive formal training and whose services is not scrutinized by any regulatory bodies. This creates a huge potential risks that have significant impact on the businesses in the future. more... See more text