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I’m usually happy with my haircuts but my latest was a disappointment. I’m thankful that at least hair grows back, but am weary about returning to the salon.
Always look forward to my appointments at Lavish. The style, colour and stylists are always great. I couldn’t believe how quickly they were able to accommodate me after reopening after the pandemic.
The service was great! I highly recommend Lavish!
I have never had a worse experience with any service than I did tonight at Lavish Salon and Spa in Whitby. Please. If you're thinking of going here be very weary. I look like a member of the Beatles in the 70's and I went in with hair about 3 inches below my collarbone. The Chop Happy "Stylist"- Brittany happily chopped about 5 inches off my entire head after I requested a 'Long Angled Bob' and no length off the front. STEER CLEAR IF YOU CAN!
Business Reply September 8, 2015
We understand you are not happy with your hair and have replied to your other review you posted as well. We have made every effort to contact you and get you in to resolve the situation but we have only heard from your mom saying you will get back to us. We will wait for your reply. Thank you & have a great day. Sandy and Jen |
This was my first time trying this spa. Emily was great! She explained everything thoroughly and made sure I was as relaxed as possible! The entire staff was accommodating, personable and friendly! Will definitely be returning!
How was your CONSULTATION ON SERVICES with Brittany Gave great suggestions gave me a relaxing scalp message Eyebrow Wax with Jill Great job and applied Rose Oil without asking and assisted me getting off the very comfortable position I was in Natural Foot Treatment with Jill Loved it - all your people are trained well and are very professional - will never go anywhere else women cut & style stylist with Brittany? Great cut and had a great time
Business Reply June 9, 2015
Thank you for your great feedback about Brittany and Jill. We're so happy to hear you had a great experience.
Employees are prompt to respond to email inquiries. No attitude. Top notch service from the owners filters down to rest of the employees. Estheticians and Hairstylists are highly skilled. The little extra's like laying down to get a hair wash, hand and scalp massages are second to none. Highly recommend.
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