Only Dignity Memorial® professionals celebrate each life like no other. As North America’s largest provider of funeral, cremation and cemetery services, the Dignity Memorial® network is the name families turn to for compassionate and professional final arrangements. Dignity Memorial providers care for more than 500,000 families each year and understand the importance of thoughtful, personalized arrangements. Offered through a network of more than 2,000 funeral, cremation and cemetery providers in Canada and the United States, the Dignity Memorial brand is your assurance of quality, value, caring service and exceptional customer satisfaction. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honouring and preserving the story of one’s life.more...See more text
I go to the church beside Acadia Funeral Home. We share the same parking lot and i find it disturbing to see these coffins stored out behind the funeral home. These coffins have been stored there since the start of December and was not going to complain about them, as I figured they would have moved them inside by now. I find this very disrespectful and upsetting as I do not think that this is the way coffins should be treated.
This concern was received through our website, as well as through the FCSCS Compliance Office. We were found to be compliant with all rules and regulations (FCSCS Act/Regulations/Bylaws).
All concerns and feedback are taken very seriously as we strive to adhere to the utmost professionalism and high ethical standard. It is important to us that we maintain a positive repertoire with our neighbors and community; because we care and are committed to the very sensitive nature of our work.
We most certainly agree that caskets (urns, funeral service vehicles, etc.) are to be treated with respect and dignity at all times. We do not, will not, nor have ever stored caskets outside. The item in question was a cemetery vault. We never wish to cause offense nor undue grief and offer our sincere apology if this was upsetting. The vaults were immediately moved.
By BrittneyB829
May 13, 2015
Inconsiderate of ...
Inconsiderate of people's grief and extremely rude and pressuring.
Hello Brittney,
Your comments are of great concern to us. We are honoured and humbly take pride in serving and caring for each and every family and individual that seeks our assistance or is in our care.
As this is the first we have heard your concerns, I would invite you to please contact us directly as we take this very seriously. Recognizing many things can not be undone, we wish to resolve any issues and hear your story.
We believe our staff to be compassionate and dedicated professionals. Nothing but the highest standards are acceptable when helping those in grief.
Get an opinion about this business!
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.
