Kal Tire in Chinook Calgary is here to help you enjoy safe travels with tires, custom wheels, brake service, alignments & more. We bring you the best selection of brands, prices & genuine service.
Worst service I have ever had. I had a 5 o'clock Tuesday appointment for a tire rotation, which was confirmed by Kal Tire via text the day before. When we showed up a few minutes before 5, we were told that the wait was several hours, that the appointment time didn't matter, they were running behind, this information was given to us in a very rude manner, the "gentleman" obviously didn't care. Speaking to customer service, we finally got the time narrowed down to between 7 and 7.30. Probably.
We apologize your experience was not a better one. We do our best to keep up with scheduled appointments and walk in customers. Our team should have communicated to you better if we were running behind. Please know that we'll be using this feedback to better our services. Thank you.
By melissal851
May 11, 2015
Worst place I hav...
Worst place I have ever dealt with. After I went there to get my belt replaced I had to get my car towed, 20 min after picking it up. They didn't fix my car properly. I haven't seen my car since Friday, I will be taking my car into a mechanic to get it looked at again, after.
Hello,
We are truly sorry to hear about your recent experience. We can see why this was not satisfactory. Please feel free to contact us with more information if you would be willing to give us a chance to resolve this with you.
Thank you.
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