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I would just like to say that I was pleasantly surprised with my experience at the South Side location. From the start, the front desk staff was excellent catering to all my needs, the location was clean and well kept from the front lobby to shop. The North location wait time was often 2 to 3 hours. Here, 40 minutes. Finally, management noticed I'm hard of walking, and had the door open for me and vehicle pulled up for ease of access. I highly recommend this business. Thank you from Pitbull.
Would give zero stars if i could. Horrible customer service. My car got sent in to get my windshield bindings repair due to a recall. Unfortunately, they crack my windshield in the process (from the interior). They attempted to "fix it" and fill the hole so they drilled hole in my windshield and realized it wasn't possible to fix. I spoke to the manager and he was only able to offer a discount. Why would i pay for a mistake they made? Now moisture is coming through my windshield all the time
I am a repeat customer of Windshield Surgeon South and the service just keeps getting better and better even though it was great to start with. From the initial booking, confirmation phone call to the in-person service, the staff is polite, professional and efficient. Came for a 1:00 p.m. appointment to replace windshield and get new wiper blades and they were done in under an hour. I would highly recommend this branch! Thank you to Terry and Azim.
I bought into their "deal" over a year ago for $30 I would get 2 rock chip repairs and the next windshield would only cost $99. Well living just outside of the city was not always practical to get the chips fixed. So 3 months over the " one year expiration" of the deal I need a new windshield...I expected it would be for $99...I was informed that had expired. I requested that my already invested $30 should at least be deducted. I was wrong! This is not right! With today's consumer protection laws, gift cards do not even have an expiration. Then the clerk said I can call corporate head office and he won't touch my vehicle until I clear this up. So I call and guess what... Leave a message. So do I wait. It's the end of the day on a rare day off of work to do this in the first place. I'm pigeon holed! Not a happy customer!
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