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We had them come out and do a job and 2 weeks later it did not work. On the long weekend Sunday I talked to Tammy the call lady she totally awesome and wanted to help, I was very impressed with her! The next day Frank came out he looked at the job it was a septic pump problem what they can not fix. He was very professional and explained it to me they refunded me all my money without me asking. The Gentlemen Plumbers made a mistake and totally stepped up to the plate. I would totally use them!
Won’t come in out to Redcliff for service because of “covid”. How is entering a house to fix plumbing in Redcliff any different from a house in Medicine Hat. If you’re too lazy to do it just so.
Kris was very knowledgeable and showed me a few things I didn’t know about my house. He was quick to arrive and very efficient and helpful! Price was decent too!
Wayne was polite professional and very knowledgable Pleasure to have him in our home
Very polite and professional. Explained everything clearly and made sure I was happy with the work before I left. I also appreciated the customer service when I called to book an appointment. The 24 hour service was much appreciated.
Polite. Prompt. Everything explained.
great customer service.
I live in a very old house so it’s never fun to have maintenance checks done but The Gentleman Plumbers are professional with friendly staff. They are helpful with their advice and generally work is completed in a timely manner.
Very professional and at the same time friendly staff. Very helpful with their advice and follow thru until the project was finished. Jobs done in a timely manner with little disruption to the surroundings & excellent clean up.
Very quick and professional service. No surprises. All costs explained. I would not hesitate to call again.
Daniel (Edmonton) was, as with previous appts, very respectful and professional and took the time to answer my many questions and concerns. He provided me with options, both short and long term and completed the repair in a timely manner.
Professional courteous service. Would highly recommend.
I wrote a review a couple of days back complaining about their travel and dispatch charges. Next day I received a call from John (Their Manager) and clarified everything. I was so surprised when I talked with him. He was so nice and apologetic and eventually he refunded the $74.This has never happened in my life time so I gave them credit that thy really take care of their customers. I am fine with them now and will certainly use them again.
Our first call was delayed due to priority of the morning service call the plumber was on. Service on our second appointment was prompt and professional. Our plumber was very clean, organized and thorough. We signed up for their membership which seems quite reasonable and will provide front of the line service going forward, with several additional perks and discounts. We will not be bumped again.
We found the service was excellent and first rate the work was done the same day. Further after the repairs Dustin stayed to insure the hot water tank was working. We we would recommend to our friends.
Best plumbers in Edmonton. Always polite, neat, and friendly. Highly recommend them.
Professional, courteous, and fast service.
We are very happy with the work Chris did for us . We definitely will recommend the gentlemen plumbers to all our friends.
I had some very minor concerns and they sent me Damian... What a great guy.. Did the work, free visual inspection and talked to me about a couple of recommendations. Definitely recommend this company.
Ryan was very courteous and cleaned up after the work required.
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