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  • Hair,
Location
54-4005 Clover Bar Rd, Sherwood Park, AB T8H 0M4
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Ratings & Reviews - Q Nails

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2.2/5
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    User336156
    By

    If I could give n...

    If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ on top of the 59$ I just spent for a set I didn't even like . I was sitting there getting my nails done and all 3 ladies were sitting there talking Chinese the whole time and didn't talk to me once. TERRIBLE SERVICE AND TERRIBLE SERVICES . Please do not waste your money.

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    TristynB523
    By

    If I could give t...

    If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere that you at least get what you pay for. I had gotten my nails done here on the Thursday and two had broken off by that Sunday. No- I hadn't hit them. I had to actually search high and low to find them to superglue them back on so I could go to work (I'm a server so nails are important). When I was getting these done I noticed she never cured the gel in the light or the fan and rushed them (whilst being rude as well). Well sure enough they broke and when I went in to tell the ladies, the woman in charge there (manager or something?) proceeded to roll her eyes at me and argue stating that "whatever they break". The worst customer service I've EVER experienced ANYWHERE. It's a shame I was so polite to them amidst this and I wish I had more of a backbone. I wouldn't have come in if they broke due to my actions. Even as they were being fixed I was never apologized to or anything, it was silent in the room and very very awkward. NEVER RETURNING.

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    KaitlynH346
    By

    Will never go her...

    Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I say the word "gel" to her. Go someplace else where they will actually listen to you and not just assume!

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    ChistineT153
    By

    love the nails,go...

    love the nails,good service

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    happy14
    By

    Not a Pleasant Establishment to Visit

    Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day or something when you leave. Not a word, take your money, turn their back and walk away. To top it off they don't even try to talk to you. You try and make conversation and nothing. Left feeling most uncomfortable. Will no longer go here. So sorry I left a tip!

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