Sardis Family Practice

My family and i have been with Dr Smith since he arrived and cannot recommend him highly enough. A really excellent GP. Like all surgeries it is very busy and can take a while to get through too on the phone but that is not the fault of the receptionists, it is a reflection of the fact that we don't have enough doctors in Chilliwack to serve the needs of our expanding population.

In all my years, which is many, at the age of79, I have never experienced such poor service from front end . The Doctor is ok, but they should be reading the reviews, because their front end staff are very rude. The fact that they could be dealing with people that are seriously ill, should make them more compassionate and empathetic. Certainly not impressed. This is the worst I have ever encountered in all my years dealing with doctors, through 4 pregnancies, and a couple of operations, I

Awful receptionists, leave you on hold for ten minutes, very rude, I don’t know where they get the audacity to speak to people like that

Girl who answered phone very rude and sarcastic.Thinking very hard about finding new doctor if staff continues attitude like I receive just about everytime I call for appointment which is only once a year.

This is a new Dr’s office for me, as I’m pregnant, and they have been amazing!! The staff are friendly and helpful, and Dr. Krueger is on the ball! I am very happy to have gotten such a great practice for the duration of my pregnancy!