Best Buy Canada Ltd Langley

I was told my laptop that was in store in Richmond would be shipped to the Langley location within 1 day. It went from Richmond to Vancouver sorting facility then to port Kells sorting facility and then attempted to be dropped off at Best Buy at 12:30pm (they close at 8pm)and was told there was no receiver available to receive the item so the laptop was not delivered. How hard is it to get an item from one Best Buy to another???? It will be almost a week before it gets delivered.

cant even talk to a person, let alone a person that actually works at the store. will never buy anything from this sht shack... and when it finally goes the way of blockbuster, I am going to piss on Best Buys grave

The problems with the Best Buy Langley computer department is the manager, Raj. I went back within two weeks of purchasing my laptop as I was very dissatisfied with it. Raj assured me that my laptop was an excellent one and convinced me to keep it. Of course, he would: after all it was one of the most expensive ones. It has been 1 1/2 years now, and I cannot count the number of times that I have had to go back to Best Buy to fix the endless problems with the laptop. Avoid this robbery company.

Went in today to purchase some headphones and the customer service was some of the worst I've ever had. I went to the service counter to ask for some help directly and they just sent me to the department. No one cared and staff where on their cell phones. I could understand if it was busy but there was more staff than customers. Please don't go to this store. You might as well order online as you get about service.

My 1 Star is specific to contacting them via phone. They don’t even put you on hold Just dead ends.