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Randy was very nice on the phone, offered a good rate. Then he showed up late, spent an hour walking in and out of the house talking on his phone before he started working. Didn't replace the vent covers or furniture, left a mess of dust, debris, old tape all over the basement. Said he needed to get tools to clean the HWT from another van, he left and never came back. Hasn't returned phone calls, never finished the job. Randy will look you in the eye and lie with a smile on his face. Beware.
very experienced with helpfull advise...great job well done..will use again recommend to friends....
Terrible service... canceled on me 3x I wouldn't even bother contacting these guys... they are a JOKE. I switched my furnace on after their supposed cleaning and my house was nothing but dusty... I had to call another company to come and clean it properly... the cost was a much better value at 2nd place!! And they were proffessional and knowledgeable about the job they did.
Could not get them to return my calls or follow through with anything. Sitting around for three hours waiting for someone who will never show up is frustrating enough, but dealing with them on the phone afterwards and hearing no remorse was worse. Do these guys even clean ducts and furnaces? On top of everything they never called back to reschedule. WINNIPEGGERS DO NOT USE 5 STAR FURNACE!!!
I had an appointment with this company 5 Star Furnace and Duct Cleaning, for 1:00PM (Saturday) and once again nobody showed up or even bothered to CALL and let me know. This is the 4th appointment we have booked with nobody even calling or coming to the appointment. We never receive a call to re-book we have to call them back and re-schedule time and time again. It is so unprofessional, the "owners" are rude and have no care at ALL for their customers, I would NEVER use this company or recommend them to ANYONE I know. Never in my life have I dealt with such poor quality and customer service from a company who prides in being "5 Stars"....... Unbelievable!!!! DO NOT USE THIS COMPANY!!!!!!!!!!
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