This location is great for dealing with costumer service. I had an issue with obtaining a receipt for an online purchase through Staples. I have to give the manager a shoutout because she did everything she could to try to get me a receipt, she was not able to give me one in the end but instead gave me some advice moving forward. Within 15min of coming home after my trip I was able to obtain a receipt via email through the advice given from the manager.
The staff were most helpful to me in finding what I needed.
I called on my way to confirm they had what I needed and every item was at the front of the store for me when I arrived.
This is what I call customer service plus!
Thank you much. :)
I was there looking for computer speakers. Coudl not find anyone to help me. Finnaly I flagged someone dwn who sold me the wrong peice, proimising it was what I needed. It was not - I called to get store hours for return adn was finally disconnected and told to try again later! Too busy up there to answer the phone or to help a customer look. I wont go back!
Staples has become our first retailer of choice for office supplies and printing needs.
It would be nice to have one on the North side of Fredericton, however.