Onetouch Wireless
3.6/5
Details
Information
Reviews
Location

Products and Services

  • #shoplocalonline,
Location
2260 Bovaird Dr E, Brampton, ON L6R 3J5
Useful Information

Ratings & Reviews - Onetouch Wireless

How would you rate this business?
3.6/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
3
2
0
0
2
    Sort by:
    Language:
    sanjaysingh09
    By

    Best Service

    I have no idea why people talk poorly about Intouch Wireless. They only use original parts only and i have had my same blackberry fixed and it only costed $80 and it only took 20 minutes. There was no shipping necessary. Anyways I had a great experience at Intouch Wireless just last week. I dropped my iPhone 4s and the screen cracked, i was very worried it couldn't be fixed or i had to buy a new one.. As soon as i got there, everyone was very friendly and i told them my problem, they said they could fix it in 40 minutes for only $80. I was astonished and happy that they could fix it right away for a low price. As i was waiting, i looked around and they offered many more services than just repairs such as unlockings, buying phones and a whole lot of accessories for every phone. 40 Minutes later, my phone was looking brand new again, i was so happy. They also gave me warranty on the part for 45 days. Their service was amazing and i was very satisfied. I would highly recommend Intouch Wireless for your repairs, unlockings and buying used and new phones.

    Are you the owner? Reply or Contact YP
    icebuks
    By

    Poor Service

    I broke my screen on my Blackberry Bold 9700. I was in desperate need to have it fixed and I noticed Intouch Wireless while driving along Bovaird. I went in and had my screen repaired for a whopping $145 including taxes. So firstly their lowest price guarantee does not stand true because I later found out about another place on hwy 10 that does it for $80. I was initially happy because I just wanted it fixed. Then literally one week later I noticed a large amount of dust build up inside the bottom left corner of my screen and this made it difficult to see anything beneath the dust and I thought maybe the technician didn't tighten something properly so I took it back and was told that I would have to leave my phone with them for an entire week so they could ship out my screen, get a new one from their manufacturer and then put it back in my phone. I found this absolutely ridiculous and when I protested against this their sales rep said "That's how all warranties work". I think their staff needs a lesson in sales because any time you have a faulty product within the warranty limits I have always had a pleasant experience of them taking it back and giving me a new one on the spot. This establishment is poorly managed because to add to my frustration I couldn't give them my phone that day to send out because their technician was not working that day. I would NEVER recommend anyone to go to Intouch Wireless and trust them with their phone.

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu