Ordered plenty in advance for a party tray. I called several times and they kept telling me 20 mins more. I told them I have a dozen people waiting to eat and they didn't care. I asked to speak to the manager and she wouldn't put him on the phone.I then cancelled. Thank God we had pizza! They called me at 745 and told me if I came after 8 i could get my food 1/2 price?? So I told them I wanted cash back for the gift certificate I had to use. They gave me the cash back. Third bad experience for me. NEVER going back....
Great food. It's ALL great. The service, however, is hit and miss. This IS an all you can eat establishment, but sometimes if they feel you're eating too much, they make you feel unwelcome. Its usually only one individual that does this. I may try the other Japanese restaurant in town, to see if my hard earned money can be spent in a place where they actually appreciate my business! And when I'm at the till paying, for gosh sakes, a little appreciative smile works wonders.
We are regulars, we go there about every two weeks and on our last visit we were made to feel that we were eating too much at an ALL YOU CAN EAT BUFFET. Usually the staff treats us very well, but for some reason, one of the chef's behind the counter kept eyeballing us. We were only there for about 45 minutes. The man behind the counter talked to our waitress and after that, she totally ignored us. We had to wave her over to get dessert for my daughter. For the record, we are NOT big people but most likely average eaters. Needless to say, we are not going to visit Tokyo Sushi ever again and we are very remorseful for telling our friends and family about it. We do not recommend going this place, unless you want to feel like your not welcome.
Excellent fresh sushi. Great serving staff. I've eaten in twice now and go back repeatedly for take out because I'm addicted to the spicy salmon roll with the crunchy tempura bits!