Pioneer Family Pools Indoor Showrooms

Horrible, horrible, horrible!! Pool and equipment installed incorrectly, Hamilton location will not return phone calls or emails. We finally drove to the store to see if we could speak with a manager but were told he was not available and to just email the main email (they told us he doesnt have a direct line or email (as if!). we are STILL waiting for a response. I would never recommend this company to anyone. Buyer Beware!!

Bought Pool from Pioneer 4 yrs ago-nothing but trouble.The equipment they provide in their "package" is CHEAP; the auto-cleaner left holes in the liner after 1 MTH to the Salt system being under-rated for our water volume & so its failed. Call the manufacturer to find out our model isn't recommended for our size & we must have taken care of it to get anything over 1-2 YEARS. Called our Sales Rep, he STILL says it's the ONLY/CORRECT system & he's just an employee...NO HELP from a $12000.00 SALE

Ordered patio furniture in but the information in the warehouse was incorrect so it did not come in and there was none left. Staff called around and located the furniture I needed and then delivered it to my home at no charge for the inconvenience. Very happy with the service.

We had Pioneer install our inground pool last summer and couldnt be happier. Chris S is amazing to work with. He was in top of eveything and ensures that his clients are beyond satisfied. All of the crews and staff (installers, electrician, gas, maintence, store staff etc) were equally as impressive to work with. We couldnt be happier with our desision to use pioneer for our "Puerto Backyarda"! If you are looking to have a pool installer we HIGHLY reccomend Pioneer!!!

Ingorund Pool

Pioneer pools is a great company to work with. We installed an inground pool with them and are very happy with the work they did. The staff are very friendly and courteous answering all of our questions along the way.