I’ve been a client at Zen Nails for 8 years. I’ve always been happy with the quality of the service, and the kindness of the staff.
I am beyond impressed with their safety measures in place during covid. There are plexiglass dividers between staff and clients, as well as dividers between stations.
I highly recommend this business. (Especially Laura for manicures and Lee for pedicures)
I like this nail place. They are efficient and professional. They are their to do their job and it gets done well. I have had no bad experiences with them at all. I do not book with anyone in particular because everyone who has worked on me has been good.
Very uptight and condescending environment, had been going there for a long time, and leaving at least $10 tip for everyone, but the moment I asked them to file my nails a certain way they were angry and rude. You couldn't change apt with them because they got mad, their receptionist screamed at me in front of the owner, and when I told him she couldn't talk to me that way, he laughed it off. Horrible service and horrible staff.
We are sorry you had a bad experience at Zen. We have had very few unhappy customers and believe in treating everybody with respect and professionalism. ... In your particular case, you did not show up many times for appointments, and did not advise us of any cancellations. We also received complaints about you having discussions on your speaker phone for an extended period of time while at our store. As such, we would prefer you to move on to a different nails salon, as our bookings are very tight and many customers are waiting for appointment times. Thank you
By Superm
March 29, 2013
Manicure and pedicure
Excellent work and modern and spotless place to have your nails and pedicure done. Friendly and efficient service.
