Young's Appliance Repair

Where are the negative stars coz zero stars is too much ? Young’s told me they needed three parts to repair my fridge but only had two of them so I’d have to wait for the third part to arrive. (Apparently, this is what they say on a regular basis.) Weeks go by… I checked and the parts were ALL available for next day delivery so I called them. They didn’t answer the phone (again, this is how they operate - they never answer the phone) so I left a message but they never called back (and yes, this

Was sent to them via Whirlpool. They fixed my washer but broke my dryer in the process … and they can/will not give a timeline for its repair. 3 weeks in and now they don’t even return calls.

They came to repair my washer under contract from EnerCare. The first tech decided my machine had extensive issues and needed lots of parts. The tech who came to do the work said the only issue was a rotted out tube. He replaced that and some worn parts and its like new again. Good job.

I have dealt with Youngs for over 20 years. I have always been impressed by the knowledge and competence of the service reps that came. My fridge was not cooling properly 2 weeks ago. Adam came the next day. When Adam was delayed, Paula called to say he would be late. He was defrosted my freezer enabling the fridge to work temporarily. Paula order a part. She called the day it came in and arranged for Curtis to come the next day. Curtis came early. I consider the service most excellent.

I phoned because my fridge was not cooling and I was loosing my food. they sent tech out same day he had part in his van and got my fridge cooling again. I am so happy. I would definitely recommend this company.