7 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
0 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2 |
Al is so professional and there is no comparing his expertise ! From start to finish he and his team were 100% professional. He exceeded our expectations and our yard is incredible. We love our pool and we highly recommend Pro Pool & Spa to anyone looking for a backyard pool / dream. Thanks Al !
they were the best pool company we have ever used, they were on time, polite, very reasonable pricing, explained everything as they were doing it, would definetly recommend and use them again
Al built our pool 2 years ago and not only does it look amazing but the service from Pro Pool and Spa is excellent. Their crew is professional and courteous and theyre always helpful when we ask questions. I wouldnt go with anyone else but Pro Pool and Spa
Stay away from this Pool company, works great with you (Until they get your money that is, then good luck with any warranty items) They installed a pool for me less than a year ago. My pool light never worked from day 1. I had to chase the owner for 3 months and he wouldn't take ownership for it. He tried to put the blame on the Landscape Company, saying they must have crushed the conduit and wire with the retaining wall. When I asked Greenscape to come take a look, they realized that Pro Pools
Business Reply September 19, 2016
So sorry you don't recall the facts surrounding your situation here Mr Mina. If you recall Pro Pool and Spa diagnosed the problem you experienced in the spring with your light. You'll recall that the lights were working fine when we closed it . I'm sure we wouldn't have been paid upon completioni of the pool if your lights weren't working. We're wondering why you're not viciously attacking Greenscape Landscapers like you are us everywhere after they neglected to install proper drainage in your yard as advised by Pro Pool and Spa to prevent the liner from floating and wrinkling each year which Pro Pool and Spa happily fixed for you at no cost ? Just wondering. At any rate we thank you for your business and wish you the best of luck in the future. Thank you Mr Mina
Business Reply September 20, 2016
Mr. Mina, we're so sorry that you cannot recall the facts surrounding this situation. Your pool light was verified in working order when we were done, as you surely would not have paid us in full had it not been.As you recall it was in fact Pro Pool & Spa that did the trouble-shooting on your light when it was determined the following season that it had stopped working. Pro Pool & Spa found a crushed 12 volt conduit wire that needed to be replaced and we advised that we would indeed repair this simple fix. However you made a decision to call in a landscaper "buddy" to have a look and subsequently hired an electrician ? You then expected our company to pay for this, all the while knowing we had every intention of repairing it. Sadly after we sought legal advice for unauthorized pool pics of ours posted on your landscaper "buddy's" website, now advertising that he installs pools, a bill for $800 suddenly appears for work that you clearly stated in a phone conversation and text message saying that your "buddy" wasn't going to charge you anything. Pro Pool & Spa prides itself on its work and customer service and our reputation speaks for itself. We wish you the best going forward.
They're amazing people to deal with and my pool is gorgeous !! Thanks so much Al for everything you and your crew did for us.
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.