Glenridge Walk-In Clinic
2.4/5
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5-209 Glenridge Ave, St Catharines, ON L2T 3J6
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Ratings & Reviews - Glenridge Walk-In Clinic

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2.4/5
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Anonymous83920
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Horrible Doctor

Dr. M Bertelo is the worst doctor that I've ever seen. She was extremely rude and completely dismissed my symptoms. She told me what symptoms I have, when it should be the patient telling the doctor what symptoms they have. It seemed like patients were a waste of her time. After being completely belittled and ignored, I went to another clinic where I actually received treatment for my symptoms.

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JohnB475
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Dr. M Bertolo was...

Dr. M Bertolo was the worst doctor that I've ever seen. Very rude and completely dismissed my symptoms, making it seem like patients are a waste of her time. She told me what symptoms I have, when it should be the patient who is telling the doctor what symptoms they have. After being completed belittled and ignored I went to another clinic where I actually received treatment for my illness.

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ChristineM317
By

Awful experience

Terrible. I was seen for two minutes by the most brusque and rude Dr. I've seen in years. I was asked one question and then immediately berated for 2 minutes on how my concern was completely invalid. I could not get a word in edgewise and by the end of the Dr.'s tirade I was too brow beaten to even cite the reasons I was concerned. I left almost immediately without demanding that the proper tests be done because I was so defeated by this aggressive and dismissive person.

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momsreview
By

Unfortunately the...

Unfortunately the office receptionist today at 3:15 was enough to never go back. I'd say any receptionist who tells patients the dr would see them and then in the next breathe tell them to leave, or I'll call the "cops" should be fired. I went in as a mother with a child who was five with a minor rash. No big deal- just say your closed, and suggest another clinic. What a bizarre experience. Totally spoiled that location for me.

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gibs1
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Glenridge clinic over the holidays

I was visiting family over the holidays and became ill. Family members told me about clinic so I called for the holiday hrs and was cheerfully greeted by a person who was very helpful. When I arrived at the clinic it was busy but moving along well ( I was prepared for a wait) The dr. was very helpful and reassuring. I will recommend this clinic to anyone for fast and friendly service.

Service: 4/5
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