Felt the need to post a review especially after the previous post. Cannot express enough appreciation for the quality of service provided during a recent purchase from McQueen's. Due to schedule constraints, my delivery requirements were difficult to say the least. The staff at McQueen's worked with me to ensure that my furniture arrived right when I needed it.
I will gladly use this company again for my furniture needs.
Thanks again!!!
I am astonished that a business that prides itself on Family Values would have such terrible customer service. I have always thought that by dealing with a locally owned business and not some big box chain store, you will receive excellent customer service, but this is not the case in this business. I was actually hung up on by one of the owner's for no warranted reason and then given the run around on service that was suppose to be completed 4 weeks prior. We have ultimately returned our purchase and will never deal with McQueen's in the future.
