Intact Insurance Company

We paid our home coverage in full for a year. Then we discovered CAA. The same policy was over $100 cheaper. We cancelled effective April 30th in March It is now June 7th. We received a letter saying we were due $81.00. It says our refund will be processed upon clearance of our last payment. THEY GOT IT AUGUST 2021 !!!! Where is my money!!!

This is me being generous giving intact a two star review. So I have a claim that I received three options for, however, I asked the individual looking after my claim to find out how long it’ll take the flooring contractor to change my floor and if they will give accommodation which I didn’t hear back about yet— it’s been about 4 weeks nothing not a single email or call. I’ve also asked why the estimate total is almost $12k while the cash payout is about $5k, the only reply was that it is some c

Was involved in a not-at-fault accident with injuries. Claim adjudication for the car repair was excellent - claim adjudication for the injuries is awful, unfair, done in bad faith and proves that their word isn't worth the paper it's written on. They cause extreme hardship and not even bother to respond to the lawyer, just waiting on a tribunal date month down the road hoping that you are so much cornered by that time that you will accept their ridiculous settlement intentions.

I had dealings with Bel Air Direct. Intact is parent company. Horrible to deal with! Rude, aggressive! Waste of time ! PLEASE UNDER CIRCUMSTANCES do yourself a favour. Do get involved with them! PATHETIC SERVICE!!!

I had a great experience with a claim for water damage. My restoration was done in a timely manner and truly exceeded my expectations.. All my questions and concerns were addressed.