Located in Waterloo, Regency Auto Collision is recommended by major insurance companies and car dealerships in the area. Regency Auto Collision provides a variety of auto services, including paintless dent repair, aluminum wheel repair, glass replacement and a convenient shuttle service to ensure you can still get where you need to be while your car is repaired.
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Bad customer service: curt, insensitive and disrespectful. Lost of rolling eyes and lack of patience to explain things. Adamant it should be done their way or no way. It is either you go with the super extra charge for a small job that gets blown out of proportion or they'll refuse to do any work. And the refusal comes from somebody who is at the front desk, not even someone qualified to make those types of decisions.
